Shipping and delivery

Thank you for shopping with Our Store. Here are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time
   All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
   If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or text.

2. Shipping Rates & Delivery Estimates
   Shipping charges for your order will be calculated and displayed at checkout.
   Estimated delivery times:
   Standard Shipping: 4–7 business days
   Express Shipping: 1–3 business days

3. Shipment Confirmation & Order Tracking
   You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24 hours.

4. Damages & Lost Packages
   If you received your order damaged, or if it gets lost in transit, please contact our support team at Email within 7 days of the delivery date or estimated delivery date.
   Please save all packaging materials and damaged goods before filing a claim, as we may need photos to process a replacement or refund for you.

5. Incorrect Shipping Addresses
   We are not responsible for packages that are delivered to the wrong address because the buyer entered it incorrectly. Please double-check your shipping info at checkout! If you notice a mistake, email us immediately at Email. If the package hasn’t left our warehouse yet, we will do our best to fix it.